How internal team culture shapes trust, engagement and collaboration with your community.
Psychological safety is often framed as a mental health or workplace well-being concept, and it is, but its real impact shows in how teams collaborate and how organizations build trust with their communities.
Local news organizations are working to better engage younger and more diverse audiences, but new products or reporting alone aren’t enough. Creating psychologically safe spaces is essential for encouraging honest dialogue.
In this interactive and self-reflective session, API’s senior vice president, Sam Ragland, will guide participants through exploring how psychological safety shows up within their teams — and how it directly impacts their ability to build meaningful relationships with the communities they serve.
Through practical frameworks and real-time reflection, you’ll examine your own leadership behaviors, meeting dynamics and decision-making practices to identify what fosters (or hinders) trust, belonging and collaboration.
You’ll leave with:
A clearer understanding of how internal team culture shapes community engagement
Tools to recognize and reduce social threats in your work
Practical ways to create more inclusive and collaborative environments
About Sam Ragland:
Sam is an award-winning local newsroom leader who thought she was immune to burnout. She wasn't. And since the start of the pandemic, she's been studying the hazards of being a journalist, collaborating with trauma therapists and getting certified in digital wellness to coach and support journalists in their stress response. Using her tenure as an editor at The Palm Beach Post and USA TODAY, Sam has developed trauma-informed leadership practices and trained thousands of journalists worldwide.
Register here for this free online event. Please note, this event has been standardized to the Eastern Time Zone.