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2026 Compassionate Communication Virtual Workshop Series: When Leaders Listen: How Clinician Insight Shapes Departmental and Systemwide Action

UC San Diego’s Center for Compassionate Communication proudly presents the Spring 2026 Compassionate Communication Virtual Workshop Series

This free, skills-based program is specially designed for health care professionals, medical educators, and researchers. Through interactive sessions, participants will learn how to communicate with greater compassion—and, in turn, greater effectiveness—with patients, healthcare teams, medical trainees, and beyond.

This session explores how the University of Kentucky College of Medicine Office for Organizational Well-Being (OWB) listens deeply to frontline clinicians and transforms that feedback into meaningful, multi-level culture change. Through its Department Enhancement Project (DEP) framework and the Organizational Well-Being Executive Leadership Team (OWBELT) Action Plan, OWB has created intentional structures that surface root issues, elevate frontline perspectives, and translate insights into coordinated department- and system-level improvements. Participants will learn how these interconnected frameworks foster transparency, collaboration, and accountability, and how to adapt similar ground-up approaches to create strategic interventions and accelerate culture change within their own organizations.

Register here for this free online event. Please note, this event has been standardized to the Eastern Time Zone.

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March 17

Self-Leadership: Strengthening Leadership Effectiveness from the Inside Out