compassionate leadership

Closing the Compassion Gap – Dr. Helen Riess on the Role of Empathy and Compassion in Healthcare

Closing the Compassion Gap – Dr. Helen Riess on the Role of Empathy and Compassion in Healthcare

In her keynote at the 2019 Compassion in Action Healthcare Conference, Helen Riess, MD, discusses the origins of the compassion gap, why it matters, and the way forward for those wanting to strengthen the state of compassionate care in American medicine.

Are Fearless Organizations Poised for Success in Today’s Fast Paced Economy?

Are Fearless Organizations Poised for Success in Today’s Fast Paced Economy?

Imagine an organization where employees felt free to go with their gut, speak up, and do what is best for the greater good. Amy Edmondson calls it "the fearless organization,” and offers compelling evidence that this is the style of organization necessary to succeed in today’s fast-paced economy. She shared her newest findings in an inspiring keynote “The Fearless Organization: Creating Psychological Safety in the Workplace for Compassion and Collaboration” at the 2019 Compassion in Action Healthcare Conference.

It Takes a Leader to Create a Culture of Compassion

It Takes a Leader to Create a Culture of Compassion

When it comes to creating a culture of compassion in healthcare, setting the tone starts at the top. As we heard at the 2019 Compassion in Action Healthcare Conference, industry leaders are rising to the occasion and using science and compassion to better serve stakeholders at all levels.

Can Customer-Focused Brands Teach Healthcare Anything About Compassion?

Can Customer-Focused Brands Teach Healthcare Anything About Compassion?

The need for compassion is almost universally recognized in healthcare, but there is a “disconnect” between recognizing that need and meeting it. As we learned at the 2019 Compassion in Action Healthcare Conference, applicable best practices are all around us – in customer-focused brands like Starbucks, Nordstrom, and the Boston Red Sox.

What We Can All Learn from Compassion in Healthcare

What We Can All Learn from Compassion in Healthcare

Where can you find the role models, both individual and organizational, that embody the qualities and positive results of compassionate leadership? Many of the best practices are found in the healthcare industry. Read more from our recent experiences at the 2019 Compassion in Action Healthcare Conference.

Book Review: Compassionate Leadership: Creating Places of Belonging

Book Review: Compassionate Leadership: Creating Places of Belonging

Chris Whitehead’s Compassionate Leadership: Creating Places of Belonging covers an exceptionally comprehensive amount of territory related to compassionate leadership, and does so in a well-structured manner.

How Can I Make My Boss a Compassionate Leader?

How Can I Make My Boss a Compassionate Leader?

When you work for a challenging boss, especially one who does not treat those who work for them in a humane manner, it can be particularly hard to view that harsh boss as a fellow human. Starting from a place of shared humanity is the single most important step you can take to help your boss grow into a more compassionate leader.

Book Review: The Mind of a Leader

Book Review: The Mind of a Leader

In The Mind of the Leader, Rasmus Hougaard and Jacqueline Carter offer a clear, structured means for leaders to achieve greater individual engagement and create environments that are more responsive to the relational needs of today’s workplace.

What Is Compassionate Leadership?

What Is Compassionate Leadership?

For our inaugural blog post, we thought we’d start with a question we are all curious about, Compassionate Leadership: “What is it?” First, let’s start with a shared understanding of compassion. A classic definition of compassion is the desire to alleviate the suffering of others. When we break that down, we believe that effective compassion requires three elements: an awareness of others and their feelings, an empathetic response to their condition, and finally an ability and desire to act. The key is putting compassion into action.